Policy & Procedure

Follow The System
  • Distributors are strictly prohibited to sell any products at discounted rate and must give them with the duly filled in customer receipt.
  • Uniform home delivery charge is applicable for all the purchases made and shall be delivered till the last location with courier service. Delivery charge is not applicable, if directly picked up from the company or store.
  • Distributors are strictly prohibited from doing any sort of promotion or to make claims of any kind through social media. Distributors may however use Truelife official page for the above said purpose.
  • A Direct Seller cannot sell or offers for sale Truelife Products on e-commerce platform/marketplace.
  • If a Distributor cancels his first order after the commission statement is generated, minus SVP shall be reflected on all concerned beneficiaries. On top of it distributors are liable to settle the accounts with company within 30 days if it didn’t set aside by that time.
  • Terms & Conditions mentioned in application form should be clearly explained to a new distributor while sponsoring.
  • No Ids can be created on any Partnership basis or on Name of a firm.
  • If an ID remain inactive even after 30 days from the date of enrolment, will be resigned and can’t be re active
  • Distributors are strictly prohibited from changing their line of uplines subsequent to activation of their ID.
  • The default Co-applicant of a person is his/her spouse. However in the case of a Distributor being unmarried/Divorced the default Co-applicant for a female Distributor is their father and mother in the case of a male Distributor.
  • No husband and wife or their dependents are entitled to hold separate Distributorship. Dual Distributorship will amount to termination of both the Ids.
  • Every Distributor must submit the scanned copy of his KYC/KYDC, PAN Card, address proof and cancelled cheque before the end of first 4 weeks from the week of his enrolment; failing which he would remain unable to place a subsequent repurchase order.
  • In case of failure in submitting the scanned copy of his PAN card, TDS of 20% instead of 5% would be deducted from the Distributor.
  • Distributor have to sent a scanned copy of both the sides of the duly filled in and signed application form to info@truelife.com, failing which would amount to withhold of incentives.
  • The distributorship is non-transferable.
  • Distributors are prohibited from changing their sponsor subsequent to activation of the ID.
  • Rewarded products will not carry any Point Value and shall not be included in the aggregated income. Sales are subject to audit.
  • Violations of any of the company norms may attract discontinuation or cancellation of Royalty. Payment of Royalty will be at sole discretion of the company.
  • Association of the distributor with any other Network Marketing Company or a ponzy scheme or money chain of whatsoever kind or any other valid reason which company feels so, will amount in the termination of distributorship.
  • Any employee of Truelife or their relatives are not permitted to enrol as the Distributors of Truelife. Refer www.truelife.biz for the latest update. Any disputes, Panipat jurisdiction prevails.